Straw Hat

Yes! Enjoy free shipping on orders over $100. That’s automatically applied at checkout—and most in-stock items ship within 24 hours, so you’ll be styling in no time.

We typically process and ship in-stock items within 1 to 2 business days, often under 24 hours. You’ll get a tracking email as soon as your order goes out.

For now, we offer a one-time purchase only. We're working on a subscription service to provide a hassle-free way to build your collection and explore new styles.

We offer hassle-free returns and exchanges within 30 days of fulfillment—just keep the hangtags on and the item unworn. Return shipping is on you; refunds go back to your original payment method usually within 5–10 business days.

If you receive a defective item, contact customer service within 60 days of delivery. Please include the order number, a description, and a photo so we can help quickly.

We do ship internationally! However, you must cover return shipping costs and we don’t provide return labels at this time. Once received, refunds are issued minus original shipping charges.

Unfortunately, due to carrier limitations, we cannot ship to P.O. boxes at this time. Please provide a physical residential or business address.

After your order ships, you’ll receive an email with the tracking number. Please give it up to 48 hours to show tracking details.

Yes! We offer customized products and wholesale terms—check out our "Customized Products" section or reach our team through the "Wholesale Terms" page.